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We all love holidays, especially the long ones! But getting there and back can be a nightmare. Blink finds out what we can do when it all goes pear shaped. -
P. Nikiforos Diamandouros steps down in October after 10 years as Ombudsman and tells EuroparlTV that transparency is replacing secrecy among EU officials.
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Better enforcement, improved information, a simplified complaints procedure and easier access to multiple modes of transport are demanded.
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Parliament is urging the Member States to commit more efforts and political attention to solving citizens' and businesses' cross-border problems.
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As the holidays approach, MEPs are considering the creation of a one stop shop to strengthen passenger rights. But it won't be for this summer.
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European Ombudsman handles over 20,000 citizen complaints, MEPs condemn new sentence for Turkish MP, and a Spanish Hollywood star promotes documentary at EP.
