During the Christmas period, more and more citizens are turning to digital products. It is a new norm that need to be regulated to better protect citizens. From defective products, unjustified geo-blocking, cross-border deliveries, to online streaming and the end of roaming, the European Parliament is tackling the issues.
The spirit of Christmas has quite literally set up shop in the city's streets. Soon presents will start to appear underneath Christmas trees all over Europe. But more and more gifts are being bought online, a trend that the European Parliament has turned its attention to. The Parliament wants to better protect consumers who shop online, whether they're buying music, films, apps, games or software. If the product doesn't match its description or isn't what it should be, shoppers would be able to cancel a contract or ask for a refund. By Christmas 2018, consumers will also have access to a bigger range of products, thanks to the end of geo-blocking. Consumers won't be blocked anymore or treated any differently from the locals for things like hotel reservations, car rentals, or purchases on websites from other EU countries. Another goal is to improve the quality and cost of deliveries between EU countries. But the European Parliament also wants you to be entertained. More and more young Europeans watch television and listen to the radio online. A new law will enable European citizens to access their online TV or film subscription content anywhere in the EU from March 2018. Subscriptions to streaming platforms will no longer be blocked once you cross the border. This is also why roaming fees have been abolished. Now you can text, make calls and use the internet in another EU country for the same price as you would at home. A new step towards helping European citizens feel at home, wherever they are in the European Union.